Customer story · Moxie's

Moxie's finds new TikTok followers at $1.22 per acquisition

Moxie's set a focused channel-growth goal: expand its TikTok following outside the existing guest base at a known cost per fan. That is a narrower objective than Adentro's usual store-visit case studies.

CAMPAIGNWho was reached?An exposed audienceOBSERVED RESPONSEWho came in?Observed visits, not causal liftTHE NEXT QUESTIONWhat changedbecause of it?Incremental impact needsa suitable study design.THREE DIFFERENT QUESTIONS. KEEP THE ANSWERS DISTINCT.
Conceptual illustration—not customer creative or product UI.
$1.22

cost per paid follower

1.76M

impressions

94,068

paid engagements

Paid TikTok followers at $1.22 each. 97% of followers came from the prospecting audience.

The challenge

Moxie's wanted to grow a TikTok following at a known cost:

The first gap was cost per fan. The campaign had to deliver followers at a clear, low cost per follow.

A second challenge was reaching new people. Followers had to come from beyond the existing guest base.

The solution

Build the audience: prospecting for new fans. Adentro built a prospecting audience for the campaign. That audience drove 97% of all paid followers.

Deliver the campaign: TikTok follower campaign. Adentro ran paid TikTok ads to the audience. The campaign delivered 1.76M impressions and 94,068 paid engagements.

Optimize: finding the top creative. The best-performing creative drew paid followers at $1.19 per follow, with a 6.54% engagement rate.

Why the combination mattered

A prospecting audience supplied reach beyond existing customers, paid TikTok ads delivered the creative, and follow and engagement reporting identified the top-performing variant. The source does not show that the audience was built from visit profiles or that followers visited a restaurant.

The results

  • $1.22 cost per paid follower
  • 1.76M impressions
  • 94,068 paid engagements
  • 5.33% ad engagement rate
  • 97% of followers from the prospecting audience
  • Top creative: 28,121 paid engagements, $1.19 cost per follow, 6.54% engagement rate

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